Shipping & Returns
We ship worldwide. All items are shipped in discreet packaging . Shipments over Slovenia Shipping charges are determined by the number of products you are ordering. The exact shipping & handling charge will be calculated for you on the Shopping Cart page when you place your order. All orders shipped within the Slovenia are shipped via the Pošta Slovenija Service. For more info you can visit their home page www.posta.si. All shipments outside of the Slovenia are shipped with the Pošta Slovenije Service. Delivery may take from 5 days to 3 weeks depending upon the destination country. All orders outside from Slovenia need to be paid in advance. Buyer is responsible for paying any taxes, duties, or customs fees charged by your local government. Please check with your local post office for more information. In the event that an order shipped by Post is lost en route, we must wait for the claim to be processed. This can take up to 3 months.
For countries that are not in EU the 22% Vat/Tax will be excluded!
If, for whatever reason you are not completely satisfied, you may return unworn merchandise with all tags attached for an exchange or refund.You have 30 days from the date the goods are received to return any items. Cost of returned shippment is fully charged to the buyer. When returning your order, be sure to include your order number or a copy of your original packing slip and indicate if you would like a refund or would prefer an exchange. When requesting an exchange, please provide the style, size and color of the new item you wish to receive. If you do not have your invoice copy, please be sure to indicate your name, address, order number and reason for the return on a separate piece of paper.Goods subject to refund must be undamaged . Most returns are processed within 5 business days after we receive your parcel. We will notify you via e-mail once we have received and processed the returned item.
For further information we are available by telephoning +386 41 606 162 or by e-mailing.